The Leisure Access web site is owned and operated by Brook Miller Mobility Ltd (VAT 720302887).
Registered Business Address;
We welcome your questions, comments and feedback. Should you wish to contact us please email firstname.lastname@example.org or call 01422 376 645. We aim to respond to all inquiries within 1 working day.
The manufacturer guarantees all products against faulty materials or manufacture for a period of 12 months, provided they have been installed, used and maintained in accordance with our instructions.
The guarantee applies to the original purchaser only and is non-transferable.
When an order is received, provided the item is showing as being in stock at the time of order we aim to have the item delivered to you within 2-3 working days from the time of receiving your order.
If an item is showing as out of stock you may contact us to have the item put on back order. More information will be provided at the time of your request.
When an item is available for pre-order a member of our customer service team will contact you to notify you of the expected date of delivery.
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you.
You have a duty of care, by law to ensure that the goods are received by us in a good condition and unused. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or incorrectly described.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Copyright All Website design, content text, images/graphics and all other content/media on this website are copyright of Brook Miller Mobility Ltd, and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. Permission is granted to digitally copy and/or to print hard copies of portions of this website for personal and reference use only.
Use of the content on this website for purposes other than those noted above is strictly prohibited without the written permission of Brook Miller Mobility Ltd.
Brook Miller Mobility Ltd have made every effort to ensure the content on this website is accurate and up to date, due to continuous product improvement all content is subject to constant revision. Brook Miller Mobility Ltd reserves the right to modify, alter, update content at any time, including specifications, offers, prices and/or any other of our products and services without any notice at any time. We do not accept any liability for any error or missing content.
Brook Miller Mobility is committed to protecting your privacy. We will only use the information that we collect about you lawfully and as laid out by the Data Protection Act 1998.
Only Brook Miller Mobility Ltd and our partners will have access to your data. It will be used purely for making contact with you at unless you have requested otherwise.
The information we will collect will be done in two ways. Firstly through online forms on our website and secondly through information provided by your browser and analytics.
When you visit our website we will collect basic information about the way you use the site during your visit. This information is used only for site navigation, systems administration and analytical purposes.
Note: You are given the option in your browser’s internet options to reject cookies but in doing so you will be unable to take advantage of the full functionality of the site.
Your consent / information
By using this website, you are agreeing to the collection and use of any personal information sent to us, provided it is used as set out in this Policy.
You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to correct any inaccuracies in your information.
The Internet is not a 100% secure medium of communication and, accordingly, we cannot guarantee the security of any information transmitted via the Internet. We are not responsible for any damages you, or others, may suffer as a result of the loss of confidentiality of such information.
Communications will be monitored regularly to improve our service and for security and regulatory purposes.